Intellectual - UPSELL & CROSS-SELL with Inga Muradyan

Increase revenue from every customer without increasing your advertising budget or team size. A practical sales training followed by a pool party at the ihome.resorts country house. During the day, participants will develop practical sales skills with Inga Muradyan. In the evening, the program continues with a pool, open summer kitchen, networking, a DJ, and a relaxed atmosphere. What are Upsell and Cross-sell? UPSELL means offering a more expensive, expanded, or improved version of the same product or service. CROSS-SELL means offering another product or service that complements the main purchase. Both methods help increase revenue from each customer without raising customer-acquisition costs. Program objectives Increase the average order value and company revenue, build a repeatable additional-sales system, and improve profitability and customer loyalty through sales methods that avoid pressure or coercion. Who it is for Business owners and executives, sales department heads and managers, customer-facing teams, and businesses that already have customer traffic and want to increase their average order value. Inga Muradyan A sales business trainer with more than 18 years of experience. She specializes in building high-performance sales systems and results-driven teams, has led sales departments and transformations, and has trained teams from dozens of companies in both B2B and B2C. Training program The psychology of additional sales, Upsell and Cross-sell, identifying hidden needs, techniques for increasing average order value, handling objections, service as a sales tool, non-verbal communication, and practical sales scripts and scenarios. And in the evening… After the training, the day continues at the ihome.resorts country house with a pool, open summer kitchen, a comfortable networking environment, DJ music, and a special tasting of Minas wines. Organizer: "Sarajyan" LLC